{"id":280818,"date":"2025-11-23T19:02:31","date_gmt":"2025-11-23T19:02:31","guid":{"rendered":"https:\/\/omniflowdev.wpenginepowered.com\/?page_id=280818"},"modified":"2026-02-09T19:21:53","modified_gmt":"2026-02-09T19:21:53","slug":"support","status":"publish","type":"page","link":"https:\/\/www.omniflow.com\/de\/support\/","title":{"rendered":"Unterst\u00fctzung"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Subtitle Title&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||3px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;on|off|off&#8221; admin_label=&#8221;Module &#8211; Subpage Title&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#333333&#8243; text_font_size=&#8221;17px&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;25px&#8221; positioning=&#8221;relative&#8221; vertical_offset=&#8221;0px&#8221; horizontal_offset=&#8221;0px&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;||10px||false|false&#8221; global_module=&#8221;280504&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>Unterst\u00fctzung<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Module &#8211; Subpage Subtitle&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;20px&#8221; header_text_align=&#8221;left&#8221; positioning=&#8221;relative&#8221; vertical_offset=&#8221;0px&#8221; horizontal_offset=&#8221;0px&#8221; z_index=&#8221;0&#8243; custom_margin=&#8221;||-4px|||&#8221; custom_css_main_element=&#8221;background: url(%22\/wp-content\/uploads\/2025\/09\/red-line-2.png%22);||background-repeat: no-repeat;||background-position: bottom left;||text-shadow: none;||padding-bottom: 15px&#8221; global_module=&#8221;280506&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Ihre sichere Anlaufstelle f\u00fcr Handb\u00fccher, Tickets und Fachwissen.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section &#8211; Picture with floating text row&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Module &#8211; Paragraph&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_css_main_element=&#8221;strong {||  color: black;||}&#8221; global_module=&#8221;280493&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"188\" data-end=\"545\">Ihre eichpflichtigen Systeme sind auf pr\u00e4zise, r\u00fcckverfolgbare und stets aktuelle Messungen angewiesen. Um auf den technischen Support, die Handb\u00fccher und die Ticketing-Tools zugreifen zu k\u00f6nnen, die Ihren Betrieb am Laufen halten, m\u00fcssen Sie sich zun\u00e4chst f\u00fcr das OMNI-Kundenportal registrieren. Nach der Registrierung erhalten Sie sicheren Zugriff auf die Dokumentation, Ressourcen und Experten, die Ihre Messintegrit\u00e4t unterst\u00fctzen.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/portal.omniflow.com&#8221; button_text=&#8221;Login to Customer Portal&#8221; admin_label=&#8221;Module &#8211; Button&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;gcid-226de8a8-f55a-49ce-b5c2-a0bb9cd2739b&#8221; button_border_radius=&#8221;6px&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; button_icon_color=&#8221;#FFFFFF&#8221; button_on_hover=&#8221;off&#8221; positioning=&#8221;relative&#8221; position_origin_r=&#8221;bottom_right&#8221; vertical_offset=&#8221;0px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;7px|45px|7px|20px|false|false&#8221; 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saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-77ebf543-24f3-4d4f-9f5a-f082c49f17e3%22:%91%22background_color%22%93}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Technical Support&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf590;||fa||900&#8243; icon_color=&#8221;gcid-6b021242-b54a-4040-aa27-44e1f5319d99&#8243; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_module=&#8221;280922&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{%22gcid-6b021242-b54a-4040-aa27-44e1f5319d99%22:%91%22icon_color%22%93}&#8221;]<\/p>\n<p>F\u00fcr Betriebsprobleme, Diagnose und OMNI 4000\/7000-Fehlerbehebung.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Access Manuals &#038; Documentation&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x69;||divi||400&#8243; icon_color=&#8221;gcid-6b021242-b54a-4040-aa27-44e1f5319d99&#8243; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_module=&#8221;280922&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{%22gcid-6b021242-b54a-4040-aa27-44e1f5319d99%22:%91%22icon_color%22%93}&#8221;]<\/p>\n<p>Alle OMNI-Handb\u00fccher befinden sich im sicheren Kundenportal.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Submit a Support Ticket&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf1cd;||fa||400&#8243; icon_color=&#8221;gcid-6b021242-b54a-4040-aa27-44e1f5319d99&#8243; 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To access the technical support, manuals, and ticketing tools that keep your operations running, you must first register for the OMNI Client Portal. Once registered, you\u2019ll gain secure access to the documentation, resources, and experts who support your [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-280818","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.omniflow.com\/de\/wp-json\/wp\/v2\/pages\/280818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.omniflow.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.omniflow.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.omniflow.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.omniflow.com\/de\/wp-json\/wp\/v2\/comments?post=280818"}],"version-history":[{"count":0,"href":"https:\/\/www.omniflow.com\/de\/wp-json\/wp\/v2\/pages\/280818\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.omniflow.com\/de\/wp-json\/wp\/v2\/media?parent=280818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}